Bridging Operations,
Data & Technology
Product Manager | Analytics, ERP & AI Strategist
About Me
I am a Product Manager with a strong foundation in Business Systems Analysis and Technical Account Management. My career has been defined by a diverse ability to manage complex Enterprise Application integrations, drive operational efficiency in Marketing Analytics, and recently, deploy cutting-edge AI automation solutions.
From managing global payment platforms processing billions in volume to launching 0-to-1 AI products, I thrive on solving hard operational problems with data-driven technology. I bridge the gap between technical complexity and business value, ensuring that products not only work but deliver measurable impact.
Experience
Independent Consultant (AI & PM)
Brevitty, RemoteOperating as a strategic advisor for early-stage startups, I bridge the gap between business needs and AI capabilities. I architected and deployed LLM-driven automation ecosystems that completely eliminated manual follow-ups and reduced CRM response times by 80%, directly accelerating sales cycles.
Senior Business Systems Analyst
Robert Half Inc, RemoteStepped in to own the Marketing Analytics roadmap, driving an 8% improvement in attribution accuracy. I championed a data governance initiative that united 200+ stakeholders on a single platform, establishing a single source of truth that accelerated decision-making cycles across global teams.
Co-Founder & Product Manager
Monospace, RemoteCo-founded an Event Management Platform to connect couples with vendors. Designed CRM-like functionality for vendors and AI-powered design recommendation agents to align customer vision with execution. This strategic product fit accelerated our time-to-market by 3 months.
Business Systems Analyst
Akamai Technologies Inc, Cambridge, USAPromoted to a full-time role after a successful internship, I took ownership of global Procure-to-Pay workflows processing $1B+ annually. I led the OneSource Indirect Tax implementation, delivering $800K in annual savings through automated tax compliance.
Business Systems Analyst Co-op
Akamai Technologies Inc, Cambridge, USAStarted as a Co-op, where I analyzed legacy payment workflows to identify automation opportunities. My recommendations for the OneSource integration laid the strategic groundwork for future cost savings, leading to a full-time offer.
Technical Account Manager
DK Electronics, Mumbai, IndiaBridged the gap between technical requirements and client business goals. I managed the full sales lifecycle for complex system integration projects, generating ~₹2 crore in annual revenue and strictly adhering to SLA timelines.
Key Projects
AI Driven Automation
Architected an LLM-driven ecosystem using No-Code tools to automate sales outreach, eliminating manual follow-up gaps.
Marketing Analytics & AI Transformation
Led a dual-track program to govern data for 200+ stakeholders and modernize lead handling with GenAI classification.
Event Tech Product Launch (0-to-1)
Co-founded a platform with AI design agents and CRM tools, solving marketplace friction and launching 3 months ahead of schedule.
Global FinTech Systems Modernization
Managed a multi-year roadmap modernizing Payments, Tax, and Expenses for $1B+ global volume.
Recommendations
"He's able to think and plan strategically, lead by influencing, manage and mitigate project risks, and communicate effectively with stakeholders. He has a mix of technical, analytics, and systems analysis skills that allowed him to... drive from problem statement to scalable business solution."
Eric Gai
VP Marketing Tech & Analytics, Robert Half"I have been consistently impressed by his ability to tackle complex challenges and find innovative solutions. He possesses excellent communication skills... and a keen analytical mind to quickly distill data and information to identify key insights."
Nikhil Patil
Manager, Akamai Technologies"He excelled at understanding new platforms, conducting in-depth analyses, and driving forward our documentation program. Mayur’s ability to assess complex systems and proactively recommend improvements made a meaningful impact on our team’s efficiency."
Regan Sweeney
Sr. Director Marketing Analytics, Robert HalfAI Driven Automation
Case StudyChallenge
An early-stage startup faced a gap between having data and driving action. Slow sales cycles due to manual follow-ups were hindering growth, yet they lacked the headcount to scale outreach manually.
Solution
Acting as a strategic partner, defined high-value use cases to bridge this gap. Architected and deployed a custom LLM-driven automation ecosystem using No-Code tools (Zapier, N8N) and OpenAI API. This system was quickly assembled to autonomously handle initial lead outreach, qualification, and scheduling.
Impact
The system enabled the startup to significantly improve their reachout volume and market visibility without investing additional man-hours. It automated the "heavy lifting" of the sales process, allowing the small team to focus only on high-quality interactions.
Marketing Analytics & AI Transformation
Case StudyChallenge
A marketing organization operated in silos, with 200+ stakeholders relying on fragmented data. Simultaneously, inbound lead routing suffered from a low 65% classification accuracy, resulting in wasted ad spend.
Solution
Led a dual-track transformation program in collaboration with diverse teams.
- Governance: Partnered with Marketing Ops to drive a Data Governance Initiative, unifying disjointed data sources into a "Single Source of Truth" to restore trust in reporting.
- Innovation: Co-led the modernization of lead handling by partnering with Invoca. Analyzed 680,000+ annual calls and built custom GenAI intent models to accurately classify customer personas.
Impact
This collaborative approach improved attribution accuracy by 8% via better governance, while the new AI models achieved 90% classification accuracy. We operationalized data to drive smarter, faster marketing decisions.
Event Tech Product Launch (0-to-1)
Case StudyChallenge
The wedding and event industry is fragmented. Couples struggled to convey their creative vision, while vendors lacked modern tools to manage client relationships.
Solution
Co-founded a platform to solve this matching problem. Leading a cross-functional team, managed the product lifecycle from concept to launch. We built CRM-like tools for vendors and deployed AI-powered design agents to analyze user inputs and recommend perfect vendor matches.
Impact
Solved core friction points for both sides of the marketplace, achieving a strategic product-market fit that accelerated time-to-market by 3 months.
Global FinTech Systems Modernization
Case StudyChallenge
Processing $1B+ in annual volume, global financial operations were hampered by disparate legacy systems. Manual processes created compliance risks and significant operational drag.
Solution
Managed a multi-year modernization roadmap in partnership with global finance teams.
- Expenses: Led the rollout of SAP Concur to 8000+ users and integrated AppZen’s rule-based ML engine to automate compliance audits. Followed by migrating legacy data to IBM Cognos.
- Payments: Orchestrated host-to-host banking integrations to replace manual files, standardizing formats globally.
- Tax: Led the cross-functional implementation of OneSource Indirect Tax across 30 global markets, integrating it with purchasing systems.
Impact
Delivered $800k in annual tax savings and 99.99% payment accuracy. The AppZen integration achieved 99% expense audit automation, significantly freeing up capacity for the accounts payable team.